How can we help?

FAQ

What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.

Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times may vary depending on the destination. Please refer to our Shipping Policy for more information.

What is your return/exchange policy?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return and exchange policy within a certain timeframe from the date of delivery. Please refer to our Returns & Exchanges Policy for detailed instructions.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to track the status of your order online through our website or the shipping carrier's website.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for a small additional fee. During the checkout process, you will have the option to add gift wrapping to your order. You can also include a personalized message for the recipient.

Get in touch

Have questions about your order, or a general enquiry?